Happy customer giving thumbs up, sitting in her car

Testimonials

This is a selection of letters and messages that some of our customers have sent to Excel Tire Centre Dealers.

Thank you to our customers for these kind words. We appreciate the trust you place in us by bringing your vehicle to Excel Tire Centre Dealers for tires and service. When we read these notes we remember how important that trust is; and it re-envigorates us daily to deliver the best products and service we possible can.

To Larsen Excel Tire
Penticton, BC

We just got back to Alberta from our vacation in BC last week where our car broke down outside of Penticton. I just wanted to drop you a quick line to say thank you so much for making the whole process smooth and relatively quick. With 3 kids, we were worried it was going to be a big deal, but you guys helped make the whole thing easy to handle. Thank you!!


To Revelstoke Excel Tire

On 25 Feb 12 I have an accident approx. 50 KM east of Revelstoke. This caused my front tire to lose its seal and I had to change to the spare doughnut tire. I got into Revelstoke approx. 09:15 that morning and as I was telling the desk manager, who's name I neglected to get, he directed me into bay 1. Jeremy was the young man in the back. He dripped everything to fix my tire and put in back on my truck. I was back on the the road at 09:30 and proceeded to Victoria. I want to thank both of these gentlemen for their concern and fast work in getting a total stranger back on the road.

You will never know how much that display of kindness help make a traumatic situation a little less traumatic. I will always be grateful and will tell everyone I know about your business! Thank You and God Bless!

MMM CD

To Hyack Excel Tire

The friendly and honest staff at Hyack Excel Tire provide efficient service. I leave my car there knowing it will be well cared for. I wouldn't bring my car anywhere else !

,
New Westminster, BC

To Larsen Excel Tire

Thanks to both Rick and Dave, but especially Dave L. for the good work you did on my MoHo tires Oct 16. Dave was very careful with the aluminum rims! and was very patient with all the Q's I asked him about retreading (Michelin Quality), the rear dualies and reinstalling them… What a great difference in ride and handling!! Please keep my casings until January when I will call to confirm retreading them and please store them until I put them on again in April. Thank you once again.

To Revelstoke Excel Tire - Truck Division

Revelstoke Excel Tire Hwy 23 south. Thank you again for the amazing service and great prices !!!
You guys are always great !!!

,
Revelstoke, BC

To Cavell Excel Service Centre

Thank you - not only for taking care of my cars over the years, but mostly for giving me peace of mind. I feel I can always trust your advice. More than service, you offer integrity.

,
Kelowna, BC

To Jacks Excel Tire

Port Alberni, BC

Absolutely the best place to deal with for tires. Bar none. They do excellent work and go out of their way to help in any way they can. Amazing people!


5 / 5 stars

To Talisman Excel Tire

Thank you so much for the great service, you really got us out of a jam.
Best Regards

,
Port Moody, BC

To Revelstoke Excel Tire

Re: Toyo tires on '91 Firebird

I would like to express my appreciation with the service I received recently when I showed up with a separated tire on my way back to Calgary.

Both the price and the speed of the installation of the new tires was excellent. The Toyo tire handless really well and is very quiet.

,
Calgary, AB

To Michelin Tire Customer Care

After contacting Michelin on an 800 number we were given the names of a couple of Michelin Tire Shops/Dealers. Some of the numbers we received were no longer in business. We contacted Hyack Excel Tire @ 66 - Sixth Street, New Westminster, British Columbia. They gave us professional, efficient and prompt service. A very short test drive determined that we had faulty wheel bearings which were replaced immediately. Now our XTrail runs quietly and the tires live up to the "whisper quiet" advertised specs. The Dealer where we purchased our tires failed to look after us and did not test drive the vehicle but blamed everything on wheel alignment. We feel this is not an acceptable way of looking after clients.

Thank you for recommending Hyack Excel Tire and we will continue to do business with them. They care about the customer and have good knowledge of vehicles and products.

To Revelstoke Excel Tire

I was travelling from Calgary, and had a low tire - danger for a road trip. A local resident referred me to Excel Tire, and I met Bob, the Manager. He fit me in within a ½ hour, and his team thoroughly checked the low tire, as well as the air pressure in the other tires. Despite the hoist time, there was no charge. Very quality service, fast, and MUCH APPRECIATED for peace of mind on our trip.

I strongly recommend Excel Tire in Revelstoke for any travellers with tire needs.

,
Calgary, AB

To Talisman Excel Tire

Thank you for going out of your way to help us so late in day, much appreciated.
Thanks again!

,
Port Moody, BC

To Revelstoke Excel Tire

Subject: Revelstoke Excel Team - Many Thanks!

We wanted to let you know how thankful we are for Bob and his team in Revelstoke for being there for us after we lost a wheel just outside of town. Bob took great personal care to assist us in getting overnight accommodation and get the parts we needed quickly. The team were friendly, attentive and fit us in among a very busy workload so that we could get on our way the next day.

We can't thank them all enough for bending over backwards and making an unexpected stop in Revelstoke a very positive experience.

,
Okotoks, AB